What does Knockout Packaging do? +
Knockout is a North American packaging solutions partner. We source, develop, and manage primary and secondary packaging for beauty, wellness, and lifestyle brands, handling the full workflow from concept through delivery. Brands work with us when they want one accountable partner instead of juggling separate suppliers for bottles, jars, cartons, labels, and freight.
Where is Knockout located? +
Knockout is owned and operated in North America, with manufacturing capabilities across the globe. We find the best solution based on each client’s unique needs. We deliberately produce close to where your goods ship from to shorten lead times and reduce freight emissions. Our toll-free line is
1-833-236-1632 and our team email is
info@knockoutpkg.com.
Who does Knockout work with? +
We work with founder-led indie brands, scaling DTC labels, established retail brands, and contract manufacturers serving any of those. Our clients sit primarily in beauty, skincare, haircare, supplements, wellness, lifestyle, home, and pet care. Brand sizes range from first-launch startups to national retail rollouts at Sephora, Credo, and similar accounts.
What makes Knockout different from a traditional packaging supplier? +
We replace quote-chasing and supplier juggling with a single accountable process. Most packaging companies sell components; we manage the full packaging solution — discovery, design, sourcing, QC, production, freight, and delivery — under one project manager. That means one PO, one timeline, one point of accountability when something needs fixing.
Is Knockout a manufacturer or a broker? +
Neither label fits exactly. Knockout owns and oversees the project management layer — engineering, sourcing, QC, and logistics — and produces through a vetted network of North American and global manufacturing partners. You get the buying power and capability range of a network with the accountability and project ownership of a single team.
Do you have case studies or named brands? +
Yes. Public brands we have worked with include RMS Beauty, Pink Moon, Herbivore Botanicals, Fashion Fair, Exponent Beauty, Omy Laboratoires, Brush on Block, Oneka Elements, and Biotech Beauty, among others. We can share project-specific case studies — including unit volumes, lead times, and sustainability outcomes — under NDA on request.
How do I get in touch with Knockout? +
Email
info@knockoutpkg.com or call
1-833-236-1632 to start a discovery conversation. Most engagements begin with a 15-minute discovery call to align on product, launch timing, channels, budget, and sustainability goals. There is no charge for the discovery call or initial recommendation.
What primary packaging does Knockout supply? +
Knockout supplies bottles, jars, tubes, droppers, pumps, sprayers, dispensers, custom closures, flexible pouches, and sachets. Materials include PET, PE, PP, glass, aluminum, PCR blends, and barrier laminates such as COEX. We work in stock components for speed and custom-tooled components when volume and brand identity require it.
What materials are available for bottles? +
Bottles are available in PET, HDPE, PP, glass, and aluminum, with PCR (post-consumer recycled) versions of PET, HDPE, and PP available at 25%, 50%, and up to 100% content depending on color and clarity needs. PET gives clarity and shatter resistance, HDPE handles aggressive formulas, and glass and aluminum signal premium and recycle infinitely. We help match the material to your formula chemistry, retailer requirements, and sustainability goals.
What jar formats do you offer? +
We offer glass jars, PP jars, PMMA (acrylic) jars, double-wall thick-wall jars, and PCR plastic jars for creams, balms, masks, and powders. Standard sizes range from 5 ml to 500 ml; custom liners, inserts, and refillable inner cups are available. For prestige skincare we typically recommend glass or PMMA outers with refill-friendly inner cups; for mass tier we recommend PP or PCR-PP for cost and recyclability.
What pumps, sprayers, and droppers can you source? +
We source treatment pumps, lotion pumps, foamer pumps, fine-mist sprayers, trigger sprayers, glass droppers, and airless pump systems in standard and custom finishes. Output dosages range from 0.1 ml treatment pumps to 4 ml lotion pumps and larger volume hand-soap and shampoo dispensers.
Do you offer airless pumps? +
Yes. We supply airless pump bottles in standard 5 ml, 10 ml, 15 ml, 30 ml, 50 ml, and 100 ml sizes, plus custom-tooled formats for prestige skincare. Airless systems extend formula shelf life by isolating product from air, which is critical for vitamin C, retinol, peptides, and preservative-light formulations. We can match airless inner systems to PCR or glass outer shells for sustainable premium positioning.
What tube formats do you supply? +
We supply PE plastic tubes, mono-material tubes, COEX barrier tubes, ABL aluminum laminate tubes, and aluminum tubes — sized from roughly 13 mm to 60 mm diameter, with capacities from 3 ml to 400 ml. Choose mono-material PE for recyclability, COEX or ABL when actives demand a high oxygen and moisture barrier, and aluminum for premium and pharmaceutical-grade applications.
What flexible pouches and sachets do you offer? +
We supply spouted pouches, flat pouches, stand-up pouches, refill pouches, and single-use sachets in mono-material recyclable structures and high-barrier formats. Pouches work for liquids, powders, gels, and concentrates; sachets are common for trial sizes, travel, and promotional sampling. Mono-material recyclable structures align with state EPR programs and How2Recycle Store Drop-Off labeling.
What neck finishes are most common? +
The most common neck finishes we work with are 20-410 (small treatment pumps, fine-mist sprayers), 24-410 (lotion pumps, 4-8 oz personal care), 28-410 (mass-tier lotions, household), 38-400 (wide-mouth supplements, powders), and 53-400 (large packer bottles). Neck-finish accuracy is one of the most common causes of line shutdowns and we verify it on every quote.
Can you decorate primary components? +
Yes. We offer screen printing with low-VOC inks, digital printing for short runs and serialization, hot stamping with foil, vacuum metallization, etching, embossing, debossing, laser etching on aluminum, and pressure-sensitive labels when direct print is not viable. Screen print typically starts around 5,000-10,000 units; hot stamp tooling adds custom dies.
What secondary packaging does Knockout supply? +
Knockout supplies folding cartons, rigid gift boxes, e-commerce shippers, paper-padded and bubble mailers, custom labels, paperboard inserts, and multi-unit kit packaging. Every secondary component is built to match the brand presence on your primary packaging — same Pantone targets, same finish language, same sustainability story.
What types of folding cartons do you produce? +
We produce straight-tuck, reverse-tuck, auto-lock bottom, hanger-tab, sleeve-and-tray, drawer-style, and lid-and-tray cartons in SBS, FBB, CCNB, and kraft paperboards. SBS is our default for premium beauty and supplement cartons because it prints cleanly; CCNB and kraft are options for eco-positioned brands. Standard caliper range is 16pt-24pt for retail beauty cartons.
What’s the MOQ for folding cartons? +
Knockout’s standard MOQ is 5,000 units for unit cartons and 2,500 units for sets or kits. These minimums are set by offset-press setup economics. For very low-volume launches or limited editions we can discuss digital print options separately, with the trade-off of slightly different color performance.
What rigid and gift boxes do you offer? +
We offer magnetic-closure, telescoping, drawer (matchbox), and hinged rigid boxes wrapped in printed or laminated paper over a 1,200-2,000 gsm chipboard core. Rigid boxes are common for kits, seasonal collections, gift sets, and influencer drops. Custom EVA foam, EPE foam, molded pulp, or velvet inserts keep components secure and reinforce the unboxing moment.
Do you supply e-commerce shippers and mailers? +
Yes. We supply die-cut mailer boxes, RSC corrugated shippers, paper-padded mailers, and bubble-lined mailers. Paper-padded mailers are fully curbside recyclable and align with retailer sustainability scorecards. Mailer flute selection (typically E-flute or B-flute) is matched to your product weight and shipping profile.
What labels do you supply? +
We supply pressure-sensitive paper, BOPP film, PET, and removable labels in digital, flexo, and offset print. Digital is best for low-MOQ launches and variant SKUs; flexo is best at scale. We coordinate label design and placement to work with your filler — orientation, removability, and waterproofing are confirmed before production.
What finishes can you apply to cartons? +
We apply aqueous coating, soft-touch coating, varnishes, laminations, hot foil stamping, embossing, debossing, and selective spot UV — though we generally steer away from spot UV on sustainability-led briefs because of BPA and high VOC content. Soft-touch and matte aqueous are our most-recommended premium finishes because they hold up in shipping and remain recyclable.
What paperboard stocks do you use? +
Our default stocks are SBS for premium retail, FBB for European-aesthetic mid-tier, CCNB for value tier with high recycled content, and uncoated kraft for eco-positioned brands. Standard PCW content ranges from 10% to 30%; we also offer 100% recycled-pulp options. We have various FSC- and/or SFI-certified selections.
What does ‘integrated packaging’ mean at Knockout? +
Integrated packaging means Knockout owns the full packaging system — bottle, cap, label, carton, insert, mailer, freight — under a single team, single PO, and single project manager. Most brands juggle separate suppliers for primary and secondary, which causes color mismatches, late components, and finger-pointing when something fails.
Why source primary and secondary from one partner? +
Sourcing both from one partner eliminates the most common packaging failures: color drift between substrates, timing misalignment that stalls fill lines, spec conflicts where the carton doesn’t fit the bottle, and orphan POs no one is tracking. Brands that consolidate report faster lead times, fewer quality escalations, lower freight cost, and a single sustainability narrative across components.
Can Knockout match colors across glass, plastic, aluminum, and paperboard? +
Yes. Color matching across substrates is a core part of our QC process — we manage Pantone targets across screen print on glass, hot stamp on plastic, aqueous coating on paperboard, and digital labels using a single dependent-standard color management system. We approve production samples against the same target before any line runs.
Will I save money by consolidating with one packaging partner? +
Most brands save money on consolidated packaging programs through three mechanisms: combined volume leverage with our supplier network, lower freight from consolidated shipments, and reduced administrative cost from fewer POs and fewer reps to manage. The savings scale with program size.
How does Knockout coordinate timelines across primary and secondary? +
A dedicated project manager runs a single master schedule for every component in your packaging system, so the bottle, cap, label, carton, and shipper land at your filler within the same ready-to-fill window. We sequence supplier production in reverse from your line date and flag risks early at our weekly checkpoint.
Can I add a component to an existing program mid-cycle? +
Yes. Adding a SKU, a new size, or a new component to an existing program is faster than starting from scratch because the brand standards, supplier qualification, and QC profile are already locked. Most line extensions move from approval to delivery in 4-8 weeks depending on tooling needs.
Do I have to source everything through Knockout? +
No. Many clients start with a single category and expand the scope as trust builds. We can also coordinate around components you supply directly or carry over from prior suppliers, integrating those into our QC and project management. The integrated model creates the most value, but the on-ramp is flexible.
What industries does Knockout serve? +
Knockout serves beauty, health and wellness, and lifestyle brands. Within beauty we work in skincare, haircare, color cosmetics, suncare, fragrance, body cleansers, and beauty tools. Within health and wellness we work in supplements, nutraceuticals, sexual wellness, alternative medicine, aromatherapy, and fitness. Within lifestyle we work in home accessories, home fragrance and candles, and pet care.
Does Knockout do food and beverage packaging? +
No. Food and beverage are not active verticals for us, and we don’t claim food-contact certifications such as SQF or BRCGS. We focus our certifications, supplier vetting, and project management on personal care, supplements, and lifestyle goods.
Do you work with beauty and skincare brands? +
Yes. Beauty is our largest vertical. We supply airless pumps, dropper bottles, glass and PMMA jars, squeeze tubes, lipstick components, and full secondary packaging — including hot-stamped and metallized finishes for prestige tiers. We also help brands navigate California Prop 65, MoCRA registration, and clean-beauty retailer requirements such as Credo, Sephora Clean, and Ulta Conscious Beauty.
Do you work with home fragrance and candle brands? +
Yes. We supply candle vessels in glass and ceramic, reed diffuser bottles, room spray bottles with fine-mist sprayers, and luxury rigid gift boxes for seasonal collections. Candle vessel selection considers wax compatibility, vessel wall thickness, and burn-pool safety.
Do you work with brands serving Sephora, Credo, Ulta, or other clean retailers? +
Yes. We’ve supplied packaging for brands carried at Sephora, Credo, Ulta, and similar retailers, and we know the clean-beauty ingredient and packaging restrictions, retailer pallet specifications, and case-pack requirements those accounts impose. We coordinate with your retailer compliance team early so packaging meets their rules before the first ship date.
How does Knockout’s new product development process work? +
Our new product development process is the Packaging Playbook — a six-step workflow: Discovery, Design, Source, Quality Control, Production, and Delivery. Most brands enter at Discovery for a new product or at Source for a known spec. Each step has clear deliverables, a defined owner, and a checkpoint before the project moves forward.
What happens in the Discovery step? +
Discovery is a working session to align on product, launch date, retail channels, sustainability priorities, budget, and existing packaging if you have it. We surface risk early — long-lead materials, compliance hurdles, freight constraints, and retailer-specific requirements — so they don’t derail the project later. The output is a scoped brief with a target spec, timeline, and recommended packaging directions.
Can I bring my own designer or dieline? +
Yes. We routinely work with brand-side or agency designers and accept dielines in PDF, AI, or compatible vector formats. Our structural team will check the dieline against the actual material, fold tolerances, and decoration plan before it goes to print. We catch the spec issues that designers without packaging experience routinely miss.
Do you offer in-house design services? +
Yes. We offer structural design (dielines, 3D mockups, prototypes) and graphic design (brand-aligned artwork, retailer-compliant layouts, sustainability iconography) as part of standard projects when it accelerates your timeline. Design is included in most full-program engagements; standalone design work is quoted separately.
How does sampling work? +
Sampling happens at multiple checkpoints: stock samples for fit and dimensional checks, digital proofs for artwork validation, pre-production blank dummies for structural confirmation, production samples on actual press and tooling, and a golden sample sealed and signed as the contractual quality benchmark. Stock samples are typically free or shipping-only; production samples carry a fee that varies by complexity.
Are samples free? +
Stock secondary-packaging samples are free for serious projects. Custom production samples — those run on actual press, with real ink, foil, and tooling — carry a fee that depends on the decoration method, because the line is stopped to make them. We quote sample costs upfront so you can plan for them.
Can I run formula compatibility testing with the proposed packaging? +
Yes. We provide enough sample units for your formulator or third-party lab to run compatibility and stability testing against the proposed packaging. Compatibility testing typically covers piston and gasket swelling, color or odor migration, pump performance with your formula’s pH and viscosity, and dropper or wiper-neck behavior.
How long does the full NPD process take? +
Most full NPD projects move from Discovery to delivery in 12-20 weeks for stock-component programs and 16-28 weeks for programs requiring custom tooling. The biggest variables are decision speed at the brand, custom mold creation (typically 6-10 weeks), and overseas freight when applicable.
What is Knockout’s minimum order quantity? +
Knockout’s general MOQ is 5,000 units for secondary packaging and stock primary components. However, for certain primary components the MOQ may be higher, such as 15,000 units for plastic tubes, 25,000 units for sachets, and 50,000 for components involving custom tooling.
Why do MOQs exist? +
MOQs exist because every production run carries setup costs — plate making, ink mixing, tooling change, machine calibration, color setup — that get amortized across the run. At 500 units, setup can be over 70% of unit cost; at 10,000 units, it’s typically under 15%. The MOQ is the point at which the per-unit price stabilizes enough to be commercially reasonable for both sides.
Can I run a smaller pilot before committing to full MOQ? +
Yes, in many cases. Pilots are usually built around stock components and digital decoration so we can produce a few hundred to a few thousand units to test market without triggering full custom MOQs. Pilots cost more per unit than scale runs but cost much less than over-ordering or tooling something the market hasn’t validated.
Can MOQs be combined across SKUs? +
Yes. We frequently combine MOQs across SKUs that share components — for example, the same bottle in three colorways or the same carton structure with three label variants. This drops the per-SKU minimum significantly. We map the combinable opportunities during quoting.
What’s the MOQ for sustainable materials like PCR or FSC paperboard? +
PCR plastic adds no MOQ penalty for stock formats. FSC- and SFI-certified paperboards run at the same 5,000-unit carton and 2,500-unit kit MOQs as our standard stock. Sustainability does not have to mean a higher minimum at our scale.
Can MOQs be split into multiple shipments? +
Yes. For larger programs we routinely split production into staged shipments aligned to your fill schedule, which keeps cash flow manageable and reduces warehouse footprint at the contract manufacturer. Staged shipments are coordinated at the project level — they are not the same as a smaller MOQ, since the production run is still one batch.
What’s Knockout’s standard lead time? +
Knockout’s standard production lead time is 3-4 weeks from artwork sign-off for domestically produced items, assuming no material constraints. Overseas manufacturing typically runs 4-8 weeks; primary packaging requiring new tooling typically runs 12-20 weeks total. Total project timelines from Discovery to delivery vary based on decision speed, tooling, and freight.
Why does lead time start at artwork sign-off? +
Lead time starts at artwork sign-off because the press cannot be plated, the dies cannot be cut, and color cannot be matched without final approved files. Sign-off is the gate that releases the project to the production floor. The fastest way to compress total timeline is to move quickly through Design and approve files cleanly the first time.
How long do custom molds and tools take? +
Custom plastic blow molds typically take 6-10 weeks to build and qualify, custom glass molds 8-14 weeks, and custom decoration tooling 2-4 weeks. First production samples are usually available 4-6 weeks after the mold is ready. We recommend starting tooling discussions during Discovery, not after Design.
Can you offer expedited or rush production? +
Yes, in many cases. Rush production typically uses domestic suppliers, digital print, and stock components to compress 6-8 weeks down to 3-4 weeks. Rush carries a price premium of roughly 15-35% depending on the path, and not every spec can be expedited. We’re transparent about what’s actually possible.
How long does ocean freight add for overseas components? +
Ocean freight from Asia adds roughly 4-6 weeks to overseas-sourced components, including port handling, ocean transit, customs clearance, and inland trucking to your filler. Air freight compresses that to 5-10 days but multiplies freight cost by 6-10x. We size air-vs-ocean decisions against the cost of a delayed launch.
Do you offer just-in-time (JIT) delivery? +
Yes. We offer JIT delivery to your filler or contract manufacturer, with components arriving at the production line on the day they are needed. JIT eliminates the cost and risk of holding component inventory, but requires a locked production schedule and clear forecast.
What’s the typical reorder lead time? +
Reorder lead times are typically 3-4 weeks for unchanged secondary packaging and 4-6 weeks for primary stock components with prior-approved decoration, assuming no spec changes and material availability. Reorders move faster than first runs because tooling, color targets, and QC profiles are already locked.
Can I get fully custom packaging or only stock? +
Both. Knockout supports the full spectrum from stock components with custom decoration to fully custom-tooled primary and secondary packaging. Most early-stage brands launch on stock with custom decoration to control cost and time, then graduate to custom tooling as volume justifies the investment.
Can you match my Pantone colors? +
Yes. We match Pantone (PMS) spot colors using pre-mixed inks and substrate-specific color management, targeting an industry-standard delta-E of 2.0 or better — generally imperceptible to the human eye. Color matching across substrates requires substrate-specific Pantone references and pre-production approvals because the same Pantone code prints differently on different surfaces.
What artwork format should I send? +
Send vector artwork as AI or PDF with 3 mm bleed, embedded fonts, CMYK color mode, Pantone spot colors specified as separate channels, and any raster images at 300 DPI minimum. Special inks (foil, white underprint, spot UV, embossing) should be on dedicated layers labeled clearly. Our prepress team will flag issues before production rather than after the press is plated.
Can you do hot stamping, embossing, debossing, and spot UV? +
Yes. We offer hot stamping with foil (gold, silver, holographic, custom colors), embossing and debossing for raised or recessed tactile detail, spot UV for selective gloss, soft-touch coating, and aqueous coating in matte or gloss. We typically steer sustainability-led briefs away from spot UV toward soft-touch aqueous and selective foil.
What’s the difference between digital, flexo, and offset printing? +
Digital printing is best for variant SKUs and short runs. Flexo printing is the workhorse for labels, mailers, and corrugated, with strong cost performance at 5,000+ units. Offset printing delivers the highest-quality color and finish for retail cartons at 3,000-5,000 unit MOQs and above.
Do you handle retailer-specific compliance? +
Yes. We handle retailer-specific packaging compliance including pallet specs, case-pack requirements, label-orientation rules, sustainability scorecards, and ingredient or material restrictions imposed by Sephora, Credo, Ulta, Amazon, Target, Walmart, Bluemercury, Neiman Marcus, Macy’s, JC Penney, CVS, Walgreens, Nordstrom, and similar accounts. We pull the retailer’s current spec at the start of the project and design backward from it.
What does FSC certification mean? +
FSC stands for Forest Stewardship Council, which certifies that paper and paperboard come from responsibly managed forests through a verified Chain of Custody. The label appears as FSC 100%, FSC Mix, or FSC Recycled. Brands can use the FSC logo on packaging when their supplier holds an active Chain of Custody certificate.
What is PCR resin and what percentages can you offer? +
PCR (post-consumer recycled) resin is plastic recycled from consumer waste streams — collected, sorted, decontaminated, and reprocessed into new pellets. We can supply PCR PET, PCR HDPE, and PCR PP at 25%, 50%, 75%, and up to 100% recycled content depending on the format and clarity needs. Higher PCR percentages may show a slight grey or warm tint on clear bottles.
Are your cartons recyclable? +
Yes, when designed and finished to recycling standards. Folding cartons made with FSC- or SFI-certified paperboard, vegetable-based inks, water-based coatings, and water-based adhesives — without lamination or heavy foil — are widely curbside recyclable across North America.
What does How2Recycle labeling mean and can my packaging qualify? +
How2Recycle is the standardized on-pack label that communicates real-world recyclability — Widely Recyclable, Check Locally, Store Drop-Off, or Not Yet Recyclable. Many of our packaging configurations qualify for Widely Recyclable. Your brand needs an active SPC membership to use the label.
Does Knockout work directly with contract manufacturers? +
Yes. We work directly with contract manufacturers through our Strategic Partner Program, supplying secondary packaging — and increasingly primary components — as a turnkey extension of their service to brand clients. CMs use us when they don’t want to manage carton, label, or component sourcing on top of formulation and fill operations.
How does the Strategic Partner Program work? +
The Strategic Partner Program is a referral and integration model where a contract manufacturer brings Knockout in as a preferred packaging partner for their brand clients. We coordinate sourcing, QC, and delivery directly to the CM’s receiving dock, on the CM’s schedule, with the CM’s case pack and pallet specs. Pricing, credit, and project management can flow through the CM, the brand, or a hybrid.
Can Knockout ship directly to my contract manufacturer? +
Yes. Direct-to-CM shipping is our standard for production. We coordinate receiving windows, case pack, pallet configuration (Ti x Hi), and labeling with the CM’s warehouse before the first delivery so components arrive line-ready. We also coordinate Certificates of Conformance, lot numbers, and batch records in the format the CM’s QC team needs.
Do you offer vendor-managed inventory (VMI) for contract manufacturers? +
Yes. We offer VMI programs where Knockout owns and replenishes a buffer of components at or near the CM’s facility, called off via JIT against actual line consumption. VMI cuts working capital tied up in component inventory, reduces line-side stockouts, and shortens cycle time.
How do you avoid line shutdowns from late or out-of-spec components? +
We prevent line shutdowns through three controls: dimensional tolerance verification on every lot before it ships, pre-verified component compatibility (cap, liner, bottle, induction seal proven together), and a single point of accountability so issues route to one project manager rather than getting lost between suppliers. We treat late or out-of-spec components as our problem, not the brand’s.
How do I get a quote from Knockout? +
Email
info@knockoutpkg.com or call
1-833-236-1632 with your packaging brief — formats, target volumes, launch date, retailer requirements, and any sustainability goals. We start with a discovery call to align on scope, then return a written quote with material recommendations, decoration paths, MOQs, lead times, and pricing tiers. There’s no charge for the quote or initial recommendation.
Are tooling costs separate from unit pricing? +
Yes. Tooling — molds, dies, plates, embossing tools, hot-stamp dies — is quoted as a one-time charge separate from unit pricing. Custom plastic blow molds typically run $5,000-$50,000, custom glass molds $5,000-$30,000, and custom decoration dies $200-$1,500 each. Tooling is owned by the brand; we document ownership in the project agreement.
What’s the typical payment structure? +
For new programs we typically work on a deposit at PO release (often 30-50%) with the balance due at production completion or pre-shipment. Tooling is usually invoiced separately and paid before tool cutting begins. Established programs and ongoing replenishment can move to net terms after the first production cycle.
How do reorders work? +
Reorders move faster than first runs because tooling, artwork, color targets, QC specs, and supplier qualification are already locked. Standard reorders typically ship 3-4 weeks after PO release for secondary packaging and 4-6 weeks for primary stock components. We forecast reorder cycles with you so production slots are reserved against your replenishment plan.
What happens if there’s a quality issue with a shipment? +
Quality issues are escalated to your project manager, who triggers an immediate root-cause review with the supplying mill or factory, photo documentation, and a remediation plan within 48 hours. Remediation depends on the defect: rework on-site, replacement at our cost, partial credit, or sorting at a third-party facility. Single point of accountability means you call one project manager, not three suppliers.
How does Knockout handle quality control? +
Quality control is built into our process at four checkpoints: spec lock at design sign-off, pre-production sample approval, in-process inspection during production, and final inspection before shipment. Each checkpoint has documented acceptance criteria — dimensional tolerances, color targets (delta-E), finish acceptance, and packaging integrity.
Are your bottles BPA-free? +
Yes. The plastic primary components we supply (PET, HDPE, PP, PCR variants of all three) are BPA-free by chemistry. We provide written BPA-free declarations for your regulatory file or retailer compliance program on request.
What is APR Design Guide compliance and do you support it? +
The APR Design Guide for Plastics Recyclability is the North American technical standard for packaging that can be processed in real recycling streams. We design primary plastic packaging to APR Preferred or Detrimental-free criteria — covering resin choice, label compatibility, colorant selection, closure compatibility, and density targets. APR alignment supports How2Recycle Widely Recyclable claims and SB 343 compliance.
How do you handle quality issues or defective components? +
Quality issues are escalated immediately to your dedicated project manager, who triggers a 48-hour root-cause investigation with the supplying mill or factory, full photographic documentation, and a remediation plan. Remediation options include on-site rework, replacement at our cost, third-party sorting, or partial credit — chosen against the urgency of your line schedule.